Help Center
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FAQ
TOP TEN QUESTIONS
Click on any question below for the answer to our most common questions
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What are your business hours?
Every store has different hours. Please find the store nearest you by visiting our Locations Page. Then visit that stores page for regular and Holiday hours.
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What deals do you have on Fireworks?
Sky King prides itself on having the best Fireworks at the best price. Whether its 50% Off, Buy 1 Get 1 on all Fireworks or even Buy 1 Get 2, nobody beats the king!
Find your store and navigate to their page to see what the current promotion is for that store. You can find your store here: FIND YOUR STORE
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Do you sell Fireworks that shoot in the air?
We do! We have smaller items like fountains and sparklers, and we also have repeaters, mortars, and other aerials that shoot into the air and make a huge display!
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Do you have a "No Dud" Guarantee?
We do! We stand behind our commitment to provide the best fireworks for your 4th of July celebration with a NO DUD GUARANTEE. However rare, there are times when a firework doesn’t ignite. If this happens to you, please bring the defective product back along with your receipt for a replacement or store credit. (For your safety you should treat any potential dud as a live firework and allow it to sit overnight.)
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Do you sell M-80’s, quarter sticks, Blockbusters or Cherry Bombs?
No. These items are not considered fireworks and we do not sell them. The Federal Government issued a law banning all of these items in the 1960’s.
However, we do have a huge selection of very loud firecrackers, ask an associate when you come in.
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Does Sky King offer returns?
We do not accept returns on any Firework items. Due to the nature of our products we are not able to accept returns.
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Do you ship or deliver Fireworks?
Unfortunately we do not ship or deliver, but you are welcome to come into any of our huge showrooms and we will be happy to make suggestions and to help you shop.
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Do I need an ID to buy Fireworks?
Yes, we require all customers to verify their identity and age with a government-issued form of ID when purchasing fireworks. This is policy at every Fireworks store.
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Are Fireworks safe to light?
Please click on our INFO menu for directions on How To Light different types of fireworks or go to Safety Tips for an overview of safety suggestions.
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Do you accept Credit Cards?
Yes, all Sky King Fireworks locations accept all major credit cards including American Express, Visa, Master Card, Discover, and more.
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FAQ
OUR FIREWORKS
Click on any question below for the answer to our most common questions
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How do I know what a particular firework does?
We know that choosing between different types of fireworks can be overwhelming, which is why we offer video samples for most of our products. You can also check out our King’s Classroom, where we break down the various effects and provide helpful information to make fireworks easy to understand. Visit the King’s Classroom section on our website to learn more.
And if you’re shopping in-store, our friendly associates are always ready to answer any questions you have.
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What are some popular Firework effects?
There are so many amazing and colorful effects but we have samples of the more popular effects here: Firework Effects.
You can also sort all products on our website based on color and effects in that piece.
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My Firework just fizzled out, should I try to re-light it?
Do not try to relight, pick up, or handle malfunctioning fireworks! Do not put face or any body part over a firwork that does not light. Soak them with water as if they did ignite before discarding.
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Where should I store my unused Fireworks?
You should store fireworks in a cool, dry place. Keep unused fireworks away from flammable areas. If properly stored Fireworks can last for years.
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What do you do with the Fireworks once they were fired and show is completed?
Wait at least 15 minutes before approaching the firework. Douse spent fireworks with water to ensure no live embers remain. Dispose of them in a metal container away from flammable materials.
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Does Sky King carry brand name Fireworks?
Absolutely! We carry all different types and brands of fireworks including but not limited to Black Cat, Brothers, BIG Fireworks, World Class and of course Sky King, 3D Pyro and Heavy Load.
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What does the term "Safe and Sane" mean?
The definition of “Safe and Sane” can vary by state. Typically, this term refers to fireworks which do not leave the ground, such as fountains, sparklers, smoke balls, snake-type fireworks, and most novelty items.
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FAQ
ABOUT OUR STORES
Click on any question below for the answer to our most common questions
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Are Sky King Stores open year round?
All Sky King locations except for our Hillsville, PA and South Bend, IN locations are open year round. Hours may vary by location.
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Do I need an I.D. to buy Fireworks?
Yes, we require all customers to verify their identity and age with a government-issued form of ID when purchasing fireworks. This is policy at every Fireworks store.
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How old do you need to be to buy Fireworks?
You need to be at least 18 years old and have a state ID or license to purchase fireworks.
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What if I have an out of state ID, can I still purchase?
Yes! As long as you are at least 18, any state license or ID is acceptable at any Sky King location. Please check local laws for transporting, lighting and possessing Fireworks.
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Can I bring my child into the store?
Yes! We are family friendly and might even have a Sticker or Crown for the young ones!
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Do you require a pyrotechnics license to purchase Class C items?
No, class C fireworks are designed for consumers and can be purchased by anyone 18 or older. Not all states allow certain fireworks so please check your local laws and regulations.
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How can I inquire about working for Sky King Fireworks?
We are always looking for new team members, if you would like to work at any of our locations please check the career section of our website for all open positions. Careers with Sky King
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FAQ
PRICING / SPECIALS
Click on any question below for the answer to our most common questions
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Do you match competitors Coupons and Specials?
We absolutely do! We match ALL competitors pricing (of same products), coupons, and discounts.
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How do I receive coupons from Sky King Fireworks?
Currently there are 2 ways to receive exclusive savings from Sky King Fireworks.
REQUEST A CATALOG / MAILER to your home (mailed once a year)
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Do you offer any in-store specials?
Most stores have many in-store deals running all year long. The specific specials vary by location and are based on current inventory.
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Does Sky King sell Gift cards or certificates?
We sure do! Sky King Fireworks Gift Certificates can be purchased in any of our locations and make the perfect gift for that special Pyro in your life.
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FAQ
RETURNS AND POLICIES
Click on any question below for the answer to our most common questions
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Do you have a "No Dud" Guarantee?
We do! Sky King Fireworks prides itself on providing the best fireworks for your 4th of July celebration. We stand behind this commitment with a NO DUD GUARANTEE. However rare, there are times when a firework doesn’t ignite. If this happens to you, please bring the defective product back along with your receipt for a replacement or store credit. (For your safety you should treat any potential dud as a live firework and allow it to sit overnight.)
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Does Sky King offer exchanges?
We do not offer any exchanges on fireworks once the fireworks have been purchased and left the facility. We do offer a plethora of information to help you make an informed purchase.
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Does Sky King offer refunds?
We do not offer refunds on any firework items due to the nature of the products we sell.
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What should I do if a firework does not perform as it should? Misfires?
It is possible that a Firework may not perform as intended and for that fact it is extremely important to follow all safety measures while lighting. Fireworks MUST be deployed on even solid surfaces and at a far distance from spectators, flammable material and structures. Safety School
If a firework fails to function as expected and all safety measures were taken please send an email to info@skykingfireworks.com with the following information included:
The information you used to purchase (Store you purchased from, full name, email address, phone number)
Name of firework(s) that failed to perform
A description of how each firework failed to perform
High-quality pictures and/or videos that show how the firework(s) failed to perform
We will review the information you have provided and respond accordingly.
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